Do you have a question or comment about tw telecom? Use this information to contact us with your inquiries or comments about our products and services, investor relations, media relations, and this web site.
Written Correspondence
tw telecom
10475 Park Meadows Drive
Littleton, CO 80124
Bob Meldrum
Vice President - Corporate Communications
303.566.1000
10475 Park Meadows Drive
Littleton, CO 80124
pr@twtelecom.com
Investor Relations
Carole Curtin
Senior Director of Investor Relations
303.566.1000
10475 Park Meadows Drive
Littleton, CO 80124
ir@twtelecom.com
Payment Application
payment.application@twtelecom.com
Billing Related Questions
tw telecom Accounts - 800-565-8982
Xspedius Accounts -1-800-937-7473
Product and Service Questions
tw telecom Inc.
PO Box 172567
Denver, CO 80217-2567
Overnight Mail
Wells Fargo Bank, N.A
Attn: tw telecom
1700 Lincoln Street
Lower Level 3
Denver, CO 80274
Please include the phone number: 800-289-3557 on all overnight packages.
All Services Trouble - Reporting and Maintenance -
tw telecom Accounts - 800-829-0420
Xspedius Accounts - 800-937-7473
Invoice View - email the Invoice View team
Internet & Data Services
For non-critical issues please send an email to: - help@twtelecom.net
To make changes to DNS Service, email: - hostmaster@twtelecom.net
To request additional IP addresses, visit: - http://info.twtelecom.net
